Cancellation and Refund

Cancel at any time from Settings, without contacting anyone and without giving a reason. Cancelling stops the next renewal.

Your plan stays active until the end of the period you have already paid for. You keep full access until then, because that is what you paid for. Nothing is removed from your account when a plan ends: your solved problems, submissions and progress all remain.

• Within 7 days of a payment: full refund, for any reason, on request.
• After 7 days: we refund the unused whole months of the current period.
• If we withdraw a feature you are paying for, we refund the unused part of your period whether or not you ask.
• If you were charged twice for the same period, we refund the duplicate in full.

Refunds are not given for periods you used in full, or where an account was closed for breaking the terms of use.

Raise a ticket in the help centre, choosing the payment or subscription category. Include the date of the payment. You do not need to send a receipt: we can see the payment on our side.

• We respond to refund requests within 2 working days.
• Approved refunds are submitted to Razorpay the same working day.
• The money reaches your original payment method in 5 to 7 working days, depending on your bank.

Refunds always return to the method used to pay. We cannot send a refund to a different card or account.

If a renewal fails, your plan stays active for a short grace period while we retry. If it still fails, the plan ends and the account returns to no plan. You are never charged for a period you did not receive.

The free plan takes no payment details and has no end date, so there is nothing to cancel and nothing to refund. Only Pro is paid for, and everything above applies to it.